Thank you for choosing to shop with us at Holt + Ivy! We want to ensure that your shopping experience is as convenient and enjoyable as possible, which is why we have crafted this shipping policy to provide you with all the necessary information.
1. Processing Time:
Please allow 1-3 business days for order processing and preparation before shipment. We strive to prepare and package your items with care to ensure they arrive in perfect condition.
2. Shipping Methods and Rates:
We offer various shipping methods to accommodate your needs. During the checkout process, you will be able to select your preferred shipping option based on availability and destination. Shipping rates will be calculated based on the weight of your order and the shipping address.
3. Estimated Delivery Time:
Delivery times may vary depending on your location and the shipping method chosen. Once your order has been shipped, you will receive a confirmation email with tracking information to keep you updated on the progress of your package. Please note that unforeseen circumstances such as weather conditions or logistical delays may affect delivery times.
- Standard Shipping: Estimated delivery within 5-10 business days.
- Express Shipping: Estimated delivery within 2-5 business days.
Please note that these delivery times are estimates and are not guaranteed. While we make every effort to ensure timely delivery, we cannot be held responsible for any delays caused by the shipping carrier.
4. International Shipping:
We currently offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination. Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping fees paid at checkout.
5. Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing the tracking number for your package. You can use this tracking number to monitor the progress of your shipment through the carrier's website.
6. Order Modifications and Address Changes:
If you need to modify your order or change the shipping address after it has been placed, please contact our customer support as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been processed for shipment.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your shopping experience is exceptional.
Thank you for choosing Holt + Ivy. We appreciate your support and look forward to serving you with our beautiful products and reliable shipping services!